Return Policy

Our goal is always a happy customer!
We will accept returns of unworn, unwashed merchandise with all tags attached and a copy of your packing slip within 14 days of receiving your item(s) for a full refund.
Notice must be given to sales@bergstromoriginals.com to obtain a return authorization number within 2 days of receipt of your product. 
All returns are at the cost of the buyer and all shipping costs must be pre-paid. 
Any customs charges (duty, taxes or brokerage fees) billed upon returns from USA are the responsibility of the buyer, and will be deducted from refund owing.
Footwear returns must be in the original condition. We will not accept returns of worn footwear.
Please note: All sale merchandise is final.
Your refund will be processed within 7 business days of your package's arrival. If there is a refund due, a credit will be issued in the original form of payment.
Shipping charges for returned merchandise are NON-REFUNDABLE.
To Exchange: Please return your full priced item within 14 days of purchase for a refund then place a new order online or by phone.
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Please send returns to:
Bergstrom Originals
781 Queen St. East
Toronto, ON
M4M 1H5
Canada

 

 

 

 

Size Guide

Women's Sizing:

Women's
2
4
6
8
10
12
14
Bust
 33"  34 1/2" 36 1/4"   38"      40"    42"      44"  
Waist
25" 26 3/4" 28 1/2" 30" 32" 34" 36"
Low Waist
30" 31.5" 33" 35" 36.5" 38" 40"
Hips
35" 37" 38 1/2" 40" 42" 44" 46"

  

Women's
XS
S
M
L
XL
Size Range
2-4 4-6 6-8 8-10 12-14
Bust
33"-35" 34"-36" 36"- 39" 38"-41" 41"-44"
Waist
25"-27" 26"-28" 28"-31" 30"-33" 33"-36"
Low Waist
30"-31" 31" - 33" 33"-36" 35"-38" 38"-41"
Hips
35"-37" 36" - 38" 38"-41" 40"-43" 43"-46"
 

Sizing for Footwear:

Our footwear brands are from Spain and Portugal. Sizing is European. This guide will help you determine the best fit.

North American Size
European Size
5.5- 6 36
6.5-7 37
7.5-8 38
8.5-9 39
9.5-10 40
10.5-11 41