Bergstrom Covid-19 statement & FAQ's

We are reopening our retail store at 781 Queen St. E, Toronto, in line with recommendations from the local, provincial and federal governments and public health officials. As such, we’re taking necessary precautions to ensure the health and safety of our staff, customers, and the community. These precautions include new safety measures that may impact your shopping experience but will help us maintain a safe environment for everyone.As a small business, this is a very difficult time, however we are keeping the --health of our staff, customers and community as a top priority.

Preliminary OPEN HOURS
FRIDAY MAY 22 - SUNDAY MAY 24
OPEN 11AM - 5PM DAILY

STARTING WED MAY 27
WED-SUN: 11AM- 5PM


PRIVATE SHOPPING APPOINTMENTS AVAILABLE
10am OR 5pm on Open Days
email: info@bergstromoriginals.com at least 24 hrs before

-WATCH FOR STORE HOUR CHANGES ON SOCIAL MEDIA-
-
IN-STORE PROTOCOLS
*MAX 2 CUSTOMERS AT A TIME IN STORE (door locked at threshold)
*FACE MASKS ARE ENCOURAGED 
*USE OUR HAND SANITIZER THROUGHOUT STORE
*USE OUR DISPOSABLE SOCKETTES WHEN TRYING SHOES
*LISTEN TO STAFF INSTRUCTION/RECOMMENDATIONS
*DO NOT COME IN IF YOU ARE NOT FEELING WELL

 

Online shopping is encouraged

FAQ's regarding online orders:

  • all picking and packing is done by one person in a sanitized environment
  • we will continue to ship with Canada Post 
  • for free curbside pick up at store, select "store pick-up" as shipping method. We will then contact you.
  • we will happily work with you on returns and exchanges during this time, and extend return times as needed
ALL RETURNS ARE QUARANTINED/STEAMED

Thank you for your continued support. We consider ourselves so lucky to have amazing customers like you!

We can’t wait to see you again soon!

Size Guide

Women's Sizing:

Women's
2
4
6
8
10
12
14
Bust
 33"  34 1/2" 36 1/4"   38"      40"    42"      44"  
Waist
25" 26 3/4" 28 1/2" 30" 32" 34" 36"
Low Waist
30" 31.5" 33" 35" 36.5" 38" 40"
Hips
35" 37" 38 1/2" 40" 42" 44" 46"

  

Women's
XS
S
M
L
XL
Size Range
2-4 4-6 6-8 8-10 12-14
Bust
33"-35" 34"-36" 36"- 39" 38"-41" 41"-44"
Waist
25"-27" 26"-28" 28"-31" 30"-33" 33"-36"
Low Waist
30"-31" 31" - 33" 33"-36" 35"-38" 38"-41"
Hips
35"-37" 36" - 38" 38"-41" 40"-43" 43"-46"
 

Sizing for Footwear:

Our footwear brands are from Spain and Portugal. Sizing is European. This guide will help you determine the best fit.

North American Size
European Size
5.5- 6 36
6.5-7 37
7.5-8 38
8.5-9 39
9.5-10 40
10.5-11 41